Fragrances Return & Replacement Policy

For USTRAA Fragrances (Cologne, Perfume, and Deodorant), we offer return* only in following exceptional cases:

  • If product gets damaged in transit
  • If you get a wrong product
  • If you receive an expired product 
  • If a product is missing in your order

In case of any of the above events, we will offer a return on Ustraa Fragrances. Please take note:

  • Issue needs to be reported within 48 hours after delivery.
  • Mail at help@ustraa.com OR Call at 1800 103 6121/ 1800 419 8407
  • In-case you get a damaged product, please help us with relevant images.
  • Refunds will be given as Ustraa Store Credits with lifetime validity.

* - Please read: If the product is delivered in proper condition with intact packaging, we would not be able to accept returns. This is because:

  • Once a bottle is opened or tested, it cannot be repacked and offered to any othercustomer.
  • Fragrance is a very personal choice - meaning what one may like can be different from what others may like.

We hope you understand our point of view here. 

Ustraa is a range of grooming products, for men. Helping our Bros look their best since 2015

Happily Unmarried is India's coolest youth lifestyle brand. We are irreverent, desi, fun and forever young.

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